Deleting a Traveler Address

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Deleting a Traveler Address

ViaTour will not let you delete an address that has been assigned to a reservation. To find out if it has been assigned click on the Address detail, then click on the second tab "reservations using this address". The form should be blank.

To delete an address not assigned to any reservations:

1. Open Traveler Record.
2. Click on the Address Tab.
3. Select the Address record you which to delete for the traveler.
4. Click the delete key. When asked if you want to delete it say yes.
5. A second message asks you if you want to permanently delete the address. Clicking yes will remove it from the database table completely. (If another Traveler has this address assigned, this will remove the address from their record as well.)

Note: the traveler should have a primary address assigned. The steps above work if a Traveler has multiple addresses and you are deleting all but one. If the traveler has only one address, and it is no longer valid, the user can create a fake "place holder" by going into the address detail and typing" Unknown as of [today's date]. Additional info can go in the address notes field.